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Feedback
we have
received
We work very hard to ensure that everyone enjoys their
Inspection Visits and the positive feedback that we have received makes it all
worth while.
Some
Thoughts On Our Trip
On the early flight out from Bristol to Malaga for our 2 night stay in
Antequera, because of the informative but friendly emails we had exchanged,
we already felt we knew Martin who was to be our guide for the weekend. He
was waiting exactly where he said he would be – but he wasn’t expecting to
hear what we told him!
To cut a long story short, I had picked up my son’s passport instead of my
wife’s and despite being checked in both the UK and Spain, we were in Spain
and my wife did not have a valid passport to get home. And it was Friday 21
December and extended Christmas office holidays were looming!
We didn’t know what Martin had planned for the Friday morning but I’m pretty
sure it wasn’t driving us to the British Consul’s office in Malaga. I cannot
praise him enough – he was totally focused on making sure that our problem
was resolved, irrespective of what that meant to his schedule.
Two and a half hours later, and €85 poorer, my wife was the proud owner of
an emergency passport and our trip could now begin.
The result was that we saw just a few homes on a couple of wonderful parks,
but had the time to consider, compare, go back and compare again, check
where the sun and shade would be, and generally get to know the homes, the
parks and the people in a totally relaxed atmosphere.
At the end of the day we knew that when we buy our home (and we are still
debating new v owned, and if owned, which one) it will be in the wonderful
area of Spain we had discovered.
Paul Towers
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Martin's reply: Thank
you very much for the glowing report. My job is as you know a very interesting
one and I can say without doubt your visit was one of the most interesting
visits I have had to deal with. Regards Martin
Many thanks to Steve in Spain he was most
courteous and very helpful a real professional. We
stayed on one of the parks for 4 weeks and looked around the other ones at
this moment we are making up our minds and planning another trip so see you
soon Very best wishes Mr A Housley MBICSc |
Steve's reply: I am so pleased that you enjoyed yourself during your
months stay. I know how much you liked the area and am looking forward to
welcoming you again when you are ready to enjoy a second Inspection Visit.
Regards Steve
Thanks
to all for the help, and information during our lovely stay. we really liked
the area and especially Posada,
Gwen and Ray
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Steve and Martin's reply: Having booked a weeks Inspection Visit meant that
both of us had the pleasure of showing you around. We are so glad you enjoyed
the experience and we look forward to seeing you again. Regards Steve & Martin
Just
want to say thanks to Steve for a great time out
in Spain. The tour of
the sites and the area was the best.
We look forward to see you all soon hopefully to
buy a home.
once again thanks, Garry & Trudi |
Steve's reply: I am so
glad you enjoyed yourself. It was a great pleasure to show you around and I am
looking forward to your next visit. Good luck with your plans for the future.
Regards Steve
What a
wonderful time we had on our 2 day viewing trip. Even though
we were given all the information we needed during our
stay we wish we could have stayed longer. We
were really surprised that during our time with you we were not pressured in
any way to buy a mobile home,
We thank you very much for all the help and information you gave us
about the life style in Spain,
We found the homes on La
Posada to be off a very high standard and
the site was beautiful. The
residents already living
on the Park made us feel so welcome .
What a lovely community,
please say a huge thank you in particular to Jean
and Pete for all those welcome cups of tea and
chats. We would certainly recommend anyone
thinking of viewing to go with Costa
Difference. Peter and I feel it is a case
of not if we relocate to Park La Posada
but when, As soon as
we sort things out here in the UK we will join you
out there in Spain. Thank
you so much Martin for all the hard work you put
into our visit as well as the other things you did for us
which you did not have to do so.
Please also thank all
the staff in the hotel Castilla for their
excellent service and for making us so welcome even though we spoke no
Spanish.. Pete and Beryl Davies |
Martin's reply: Thank
you very much for taking the time to give us feedback so soon after your visit.
More so having had to spend a night in a fridge to
start with. I will explain that comment to all future Inspection Visits should I
be asked to do so. Seriously, good luck with your plans and I look forward to
seeing you again in the future. Regards Martin
Hi Martin Thanks for your
help on my visit. I have never felt so relaxed with no pressure to 'buy'.
All the sites were great but Parque La Posada is
the real jewel. Thanks also for helping to overcoming some problems I had.
You spent a lot of time listening, presenting me with solutions which
resulted in my decision to reserve a plot.
The video's I took have really made Viv very excited and we are visiting
again soon to plan the decking etc. Regards, Peter & Viv Morrell |
Martin's reply: Thanks very much for the very
generous feed back, I know you will be very happy living on La Posada and as
soon as Viv manages a visit as well I am sure she will see the video pictures
come to life. Regards Martin
Thank you for the efficient service we
received from you on our inspection tour. Special thanks to Derek for the
info he made available before the visit and Martin, Tom, Peter and their
respective wives for the valuable info and tour, plus their hospitality
during our stay. We are awaiting the completion on our Mobile Home and then
look forward to moving in October.
Thank you once again
Ann & Colin. |
Martins reply: So glad you enjoyed your visit and more to the point we are very
pleased you found a park you loved as well as the right home for you on the park
as well. It is very rare customers come on Inspection Visits looking to
buy a home straight away so we have to say we were very lucky in showing you a
home you loved more or less straight away. We will be on hand to see you settle
in when you come in October. Regards Martin
Thank you
Steve so very much for showing us two of the three parks in Antequera. We
feel your professionalism and customer service was second to none. Not at
any time did we feel pressurised into sales with
you to buy a mobile home all throughout our 3 day stay, although we fell in
love with both parks and the people immediately. They were all so friendly
and made you feel so welcome. Thank you Peter and Jean and Tom for all your
precious time you spent with us explaining all about the parks and the area.
Also thanks for numerous drinks given. Especially Tom thank you for sun
cream, sun hat and bottle of water!
Both parks had a lovely community feel about them and just talking to the
people above when we left we felt we had known them for ages.
Absolutely bowled over and can't wait to be part of that community out there
with you guys.
Unfortunately it will not be straight away as we have business commitments
here in UK. However, our plan is to be living there by September 2010 Anyone
thinking of a visit please don't think it do it!
You will not be disappointed
Once again many thanks to all the team in Spain and Derek in UK for
organising our wonderful trip
kind regards
Lorraine and Steve
Peterborough |
Steve's reply: Thank you for
such kind comments. As you point out we all work as a team and as you saw for
yourselves we all enjoy what we are doing. I am glad you liked both parks and
who knows by the time you are in a position to make your dream come true we
might be showing you other parks as well because there are two more in the
planning stages at the moment. Regards Steve
| Dear Steve
we would like to say a huge thank you. What a wonderful time we had with you
seeing the surrounding area around the Parks. We were extremely impressed
with the Parks, they were everything we expected and more. Our only problem
is deciding which Park to choose, as they are both fantastic in different
ways. La Posada has that wow factor as soon as you enter the Park. La Vina
has the added bonus of being so close to the village you could walk if you
wish, plus the health centre is there. We would like to thank Jean at La
Posada for inviting us into her home and a welcome cup of coffee and
interesting chat with lots of tips on our forth coming move. Also a huge
thanks to Tom at La Vina for showing us around the Park. His input was great
giving us a lot to think about. We also loved the thought of having an
allotment by the Park. We look forward to seeing you in the very near
future. Kind regards Alan and Margaret. |
Steve's reply: What can I say?
I am so glad you enjoyed your visit and as you say both Parks are completely
different. You have quite rightly added that the experience you had was as a
result of a team effort and I know you went back to the UK fully informed which
was always our intention. The team and I will be only to pleased to welcome you
back in the future. Regards Steve
| After
completing lots of research into buying a mobile home in Spain; I decided to
book my trip with Costa Difference, mainly because they gave me the
impression they were genuine. I was not disappointed, my inspection trip was
everything I had hoped for, informative, truthful, enjoyable and fun. From
the moment we were picked up at the airport by the lovely Jean and Peter
everything was explained in an honest and detailed way.
The Inspection day with Martin was a great way to see the 3 parks,
villages and the surrounding areas. Martin was a great guide; nothing was
too much trouble and there was not a sign of 'hard sell',
quite the opposite, the only thing that was sold was the life style and I
decided this was definitely one that I want. La Posada
was my choice and I am now looking forward to putting plans in place ready
for next year. So big thanks again to the team for all your help and
friendship and look forward to seeing you all in the New year, Have a good
Christmas. Roz |
Martin's reply: Thank you ever
so much for your very kind comments. I am sure you saw that I enjoyed your short
visit as much as you did. Your appreciation as to what we were showing was
infectious and only made me want to show you more of this wonderful part of
Spain. If you do plan a second inspection visit next year I would love to show
you the lakes which unfortunately due to the lack of time I was unable to do on
your Inspection Visit this time. Have a great Christmas and of course a happy
New Year and good luck with your plans.
| I would
like to thank you for an enjoyable tour of your
three sites. I would like to thank Steve for
coming across as a friend, rather than a salesman.
He put us both at ease and applied no pressure in selling the homes. We have
now made up our minds to buy one of these homes in the spring of
2009, after we have sold our own property. The
area is beautiful, with very friendly people.
Terry and David |
Steve's reply: Thanks for your
feedback, I am pleased you enjoyed your visit and that I didn't bore you too
much. Good luck with your plans and when the time is right I am sure we will
meet again. Myself and the team wish you a great Christmas and of course a happy
New Year.
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Just arrived back from
the best 4 days we have ever spent abroad. The welcome we had was second to
none, everyone was so welcoming and friendly - a real happy community and
the parks and homes are absolutely beautiful. No hard sell but it's not
needed because the lifestyle sells itself and next stop this morning is the
Estate Agents to put the house up for sale. We cannot wait to go back
permanently. There were tears when we left to come back and not just from
us. We truly feel that we have made real friends and would be so happy to
live there. A thousand thanks for everything Pauline and Martin (2) -
nothing was too much trouble, you really are exceptional people. Also many
thanks to Martin (1) from Costa Difference for making this all possible. We
will soon be living our dream. Brin & Cathy Landrygan |
Martin (1) reply: What can we
say! Such glowing feedback. We are so glad you liked what you saw and the way
you were shown it. As you know it was the first time Martin (2) & Pauline (new
members of the teams) acted as guides and they have reported back that they
enjoyed the experience as much as you did. By the sounds of it we shall be
welcoming you back again in the future. As you know we now have two Martins in
the team and so I have become Martin (1) which is a small sacrifice knowing that
once again we have 2 more capable guides working this side of the Bay of Biscay.
After
looking on the 'CostaDifference' website for the past two years I decided it
was time to take the plunge and go on an inspection visit
even though it had to be on my own this time. I was met by Martin who
made me feel very welcome. His knowledge of the Country and the information
he relayed to me was first class. He had shown me
several of the parks during the
morning but little did I know that
the last one Park La Posada was
going to be the icing on the cake, pure luxury and it ticked all the
right boxes. I had a great couple of days (even though the airport staff at
Dusseldorf binned practically all of my personal wash kit)! Within 36hrs of
arriving home I booked another visit, this time with my
wife Karen. We are now
looking forward to meeting the team again in
September , Martin particularly with his sense of humour and jokes.
Peter Lewis
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Martin's reply: Thanks Lewy for
the great feedback, I know how much you like Spain and so showing you around was
great fun for me as well. Suzzane will be with me on your next visit so Karen
will have someone to talk to whilst we do the full inspection visit again. At
least going to the Tappa's bar one more time will be appreciated for sure.
Thanks again and looking forward to seeing you again in September.
Costa
Difference Ltd, Unit 7A Limber Road Yeovil,
Somerset BA22 8RR
United Kingdom
Telephone ENGLAND (+44) (0)1935 427759
SPAIN:
0034 618851503
UK Registered Company No. 05607060
© Costa Difference Ltd UK. All rights
reserved
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